Chagee Malaysia offers a vibrant menu inspired by traditional Malaysian flavors, combining unique tea experiences with local delicacies. Their signature bubble teas feature premium blends, while their selection of savory and sweet snacks, including kaya toast and nasi lemak, create a perfect pairing. Every dish and drink is crafted with quality ingredients, offering an authentic taste of Malaysia’s rich culinary heritage, inviting customers to savor comfort in every bite and sip.
Chagee Menu Malaysia 2025
Chagee Malaysia’s menu blends traditional Malaysian flavors with refreshing bubble teas, offering a variety of snacks like kaya toast and nasi lemak, perfect for a flavorful and authentic local experience.
Chagee Fresh Milk Tea Series Menu Prices
Item
Price (500ml)
Price (700ml)
Tie Guan Yin Milk Tea
RM 14.9
RM 16.9
Osmanthus Oolong Milk Tea
RM 14.9
RM 16.9
Glutinous Green Milk Tea
RM 12.9
RM 14.9
Da Hong Pao Milk Tea
RM 12.9
RM 14.9
White Peach Oolong Milk Tea
RM 11.9
RM 13.9
Jasmine Green Milk Tea
RM 11.9
RM 13.9
Yunnan Puer Milk Tea
RM 11.9
RM 13.9
Chagee Snowy Frappe Series Prices
Item
Price (500ml)
Osmanthus Oolong Snowy Frappé
RM 19.9
White Peach Oolong Snowy Frappé
RM 17.9
Yunnan Puer Snowy Frappé
RM 17.9
Chagee Premium Brew Tea Series Prices
Item
Price (Pure Tea)
Price (Tea Macchiato)
Price (Cold Brew)
Tie Guan Yin Tea
RM 12.9
RM 14.9
RM 12.9
Da Hong Pao Tea
RM 11.9
RM 13.9
RM 14.9
Glutinous Green Tea
RM 10.9
RM 12.9
–
Yunnan Puer Tea
RM 10.9
RM 12.9
–
Organic Oriental Beauty Cold Brew
–
–
RM 16.9
Tie Guan Yin Cold Brew
–
–
RM 12.9
Chagee Fruit Tea Series Prices
Item
Price (500ml)
Price (700ml)
Fresh Mango Jasmine Tea
RM 16.9
RM 18.9
Fresh Watermelon Jasmine Tea
RM 14.9
RM 16.9
Fresh Lemon Glutinous Green Tea
RM 13.9
RM 15.9
Fresh Orange Jasmine Tea
RM 13.9
RM 15.9
Fresh Grapefruit Jasmine Tea
RM 11.9
RM 13.9
Jasmine Peach Tea
RM 11.9
RM 13.9
Chagee Malaysia Menu Student Deals
Deal Name
Menu Item
Discount
Price After Discount
Terms & Conditions
Student Set 1
Noodle with Toppings
20% Off
RM 12.00
Available with student ID only
Student Set 2
Rice with Dumplings
Buy 1 Get 1 Free
RM 15.00 (for 2 sets)
Valid on weekdays only
Student Drink Combo
Iced Tea + Snacks
10% Off
RM 7.00
Must present student card
Student Special
Signature Soup
15% Off
RM 13.50
Applicable to dine-in only
Student Snack Pack
Spring Rolls + Drink
25% Off
RM 9.00
Minimum order RM 15
Chagee Menu Malaysia Family Deals
Deal Name
Menu Item(s)
Discount
Price After Discount
Terms & Conditions
Family Set 1
2 Large Noodles + 2 Drinks
15% Off
RM 30.00
Valid for 4 people, dine-in only
Family Feast
1 Large Rice Set + 2 Side Dishes + 4 Drinks
Buy 1 Get 1 Free
RM 40.00 (for 2 sets)
Minimum order for 4 people
Family Combo
2 Soups + 3 Dumplings
10% Off
RM 25.50
Family of 3 or more
Super Family Special
1 Signature Hot Pot + 2 Rice Sets + 2 Drinks
20% Off
RM 55.00
Available only on weekends
Family Snack Pack
6 Spring Rolls + 2 Iced Teas
30% Off
RM 18.00
Valid for takeaway only
Chagee Malaysia Restaurant Kids Activities
Activity Name
Description
Age Group
Time/Availability
Requirements
Kids’ Noodle Art
Children can decorate their own noodles
4 – 10 years
Weekends, 12 PM – 4 PM
Parental supervision required
Chagee Coloring Contest
Color Chagee-themed pictures to win prizes
3 – 12 years
Daily, 10 AM – 2 PM
Crayons and materials provided
Chagee Junior Chef Class
Learn to make dumplings or small snacks
6 – 12 years
Saturdays, 11 AM – 1 PM
Pre-registration required
Chagee Kids’ Quiz
Fun trivia about food and culture
5 – 12 years
Sundays, 3 PM – 4 PM
Prizes for top scorers
Balloon Art & Games
Free balloon twisting and mini games
All ages
Weekdays, 2 PM – 5 PM
Available for dine-in customers
Chagee Malaysia Restaurant Customer Services Experience
1. Welcoming Atmosphere
Friendly Greeting: Upon entering the restaurant, customers are typically greeted by staff with a warm smile and prompt attention, making sure you feel welcome right from the start.
Comfortable Ambience: The interior is usually designed with a cozy and family-friendly vibe, making it a suitable place for casual dining, group meals, or even family gatherings.
2. Attentive and Knowledgeable Staff
Menu Guidance: The staff is often knowledgeable about the menu and is happy to assist customers in choosing the right dishes based on preferences, such as vegetarian or spicy options. If you’re unsure, they may make recommendations.
Prompt Service: Orders are usually taken quickly, and staff members are attentive without being overbearing, ensuring that you have everything you need during the meal, such as water refills or napkins.
Catering to Special Needs: If you have dietary restrictions or preferences, staff typically accommodates requests, ensuring that you enjoy a comfortable dining experience.
3. Efficient and Friendly Ordering Process
Simple Ordering: Ordering is often efficient, either through the traditional waiter service or in some cases, digital kiosks (if available), which makes it easier for customers to browse through the menu and place orders without long wait times.
Family-Friendly Approach: In some branches, there might be special efforts made to engage kids, such as providing coloring sheets or small activities to keep them entertained while parents enjoy their meal.
4. Food Quality and Presentation
Fresh and Flavorful Dishes: Chagee’s customer service extends to ensuring food is served fresh and of high quality. Presentation is typically appealing, making the experience more enjoyable.
Customization: Customers often have the option to customize their meals (e.g., choosing toppings or adjusting spice levels), ensuring that everyone can have their meal to their liking.
5. Payment and Check-Out Experience
Smooth Payment Options: The payment process is generally quick and convenient, with various payment methods available (cash, credit/debit cards, e-wallets).
Courteous Farewell: At the end of the meal, staff usually thank customers for dining, offering a courteous goodbye. If there’s any feedback or issue, the staff is typically receptive to it and strives to address concerns.
6. Special Offers and Promotions
Loyalty Programs and Discounts: Many Chagee outlets have ongoing promotions or loyalty programs for regular customers. Staff may remind customers about ongoing deals or discounts, ensuring that diners get the best value for their visit.
Seasonal Promotions: During holidays or special events, Chagee may offer exclusive discounts, sets, or meals, and the staff often informs customers about these promotions when they enter.
7. Overall Experience
Personalized Touch: Overall, the customer service experience at Chagee Malaysia is designed to make customers feel valued. The staff takes pride in offering an efficient yet personalized service, ensuring that each customer’s visit is memorable and enjoyable.
Family-Oriented: The family-friendly nature of the restaurant is evident in the care given to both adults and children. Many locations might offer kid-friendly activities, creating a relaxing experience for families.
Chagee Restaurant Malaysia Future Plans
1. Expansion of Outlets
Geographic Expansion: Chagee may look to expand its presence across Malaysia, particularly in untapped cities and towns. This could include both urban centers and suburban areas, catering to the growing demand for quality, affordable dining.
International Presence: Chagee might consider expanding internationally, possibly to nearby Southeast Asian countries or even further afield, where there is interest in Malaysian or Asian cuisine.
Franchise Model: To accelerate growth, Chagee could potentially explore a franchise model, allowing local entrepreneurs to open new outlets while maintaining brand consistency.
2. Menu Innovation and Customization
New Menu Items: To keep the menu fresh and exciting, Chagee may introduce new dishes, limited-time offers, or seasonal specials to attract returning customers and appeal to a wide variety of tastes.
Health-Conscious Options: With an increasing trend toward healthier eating, Chagee could focus on introducing more health-conscious menu options, such as plant-based dishes, low-sodium items, or meals with alternative grains like quinoa or brown rice.
Personalization: Offering greater meal customization options, such as dietary preferences (gluten-free, keto, vegetarian, etc.) or spice levels, could appeal to a larger and more diverse customer base.
3. Enhanced Digital Experience
Online Ordering and Delivery: Expanding their digital presence, Chagee might invest more in improving online ordering systems, mobile apps, and partnerships with food delivery services to cater to the growing demand for convenience.
Loyalty Programs and Digital Rewards: To foster customer loyalty, Chagee could implement or enhance a digital loyalty program, offering points, discounts, or exclusive offers through a mobile app or membership card.
Interactive Menu Features: Integrating digital menus and self-ordering kiosks in restaurants, along with real-time promotions or personalized recommendations based on customer preferences, could improve the dining experience.
4. Sustainability Initiatives
Eco-friendly Packaging: As sustainability becomes a major focus for businesses worldwide, Chagee could move toward using eco-friendly packaging for takeout and delivery orders, such as biodegradable containers and compostable utensils.
Sourcing Sustainable Ingredients: Chagee may focus on sourcing ingredients locally and sustainably, promoting responsible farming practices, and reducing food waste.
Energy Efficiency: Upgrading restaurants to be more energy-efficient, such as using LED lighting, energy-saving appliances, or even incorporating green spaces within restaurant designs, could help reduce the environmental footprint.
5. Enhancing Customer Experience
Family-Focused Amenities: Continuing to cater to families, Chagee could offer more child-friendly amenities, such as kids’ play areas, family meal deals, or kids’ cooking classes, making it an even more attractive destination for families.
Interactive Dining: To differentiate from other dining experiences, Chagee might explore offering unique dining concepts, such as live cooking stations, themed events, or food workshops that involve the customers in the cooking process.
Personalized Service: With the growing demand for personalized service, Chagee could integrate technology to track customer preferences and offer customized dining experiences, whether through tailored recommendations or exclusive offers.
6. Partnerships and Collaborations
Collaborations with Local Brands: Partnering with local brands or food influencers could help Chagee stay relevant in a competitive market. Collaborations may include creating special menu items, hosting joint events, or promoting their brand together.
Community Engagement: As part of their corporate social responsibility (CSR), Chagee may focus on more community-based initiatives, such as supporting local charities, environmental sustainability projects, or educational programs.
7. Creating a Unique Brand Identity
Cultural Experience: To stand out in a crowded market, Chagee might further emphasize its Malaysian heritage by offering a cultural dining experience that goes beyond food, possibly incorporating local art, music, or traditions into the restaurant’s ambiance.
Brand Loyalty: Strengthening the emotional connection with customers through storytelling, loyalty programs, and engaging content on social media can help foster a dedicated customer base.
8. Technology Integration
AI and Automation: In line with global restaurant trends, Chagee might explore integrating artificial intelligence (AI) in its operations, such as AI-powered customer service bots, predictive ordering, and even robotic kitchen assistants to improve efficiency and food consistency.
Augmented Reality (AR): Chagee could experiment with augmented reality to enhance the customer experience, such as using AR to provide virtual tours of the restaurant or to make the menu more interactive.
Chagee Malaysia Restaurant Rules & Regulations
1. General Dining Etiquette
Reservation Policy: Some Chagee locations may require reservations for large groups or during peak hours. It’s advisable to check in advance, especially during weekends or holidays.
Seating: Customers are typically asked to wait to be seated, especially in busy times. Self-seating might be allowed in some branches, but the staff will guide guests to available tables.
Respect for Other Diners: Chagee restaurants promote a family-friendly environment, so it’s expected that all customers will behave respectfully. Loud behavior or disruptive actions may lead to a request to leave the premises.
2. Age Restrictions
Children Supervision: As a family-oriented restaurant, Chagee expects children to be supervised by an adult at all times, particularly around hot foods or during activities like the kids’ meal programs.
High Chairs and Baby Seats: Most Chagee restaurants are equipped with high chairs or booster seats for young children. These are generally available on a first-come, first-served basis.
3. Dress Code
While Chagee is generally a casual dining establishment, customers are expected to wear appropriate attire (e.g., no swimwear or overly casual clothing). In some branches, especially in more upscale areas, there may be a slightly more formal dress expectation, though this is not typically enforced unless stated otherwise.
4. Smoking Policy
No Smoking Indoors: Chagee adheres to Malaysia’s national smoking laws, so smoking is generally prohibited inside the restaurant. Designated smoking areas outside the restaurant may be provided, depending on the location.
5. Food and Drink Policy
Bringing Outside Food and Drinks: Typically, Chagee does not allow customers to bring outside food or drinks into the restaurant, except for certain special circumstances (e.g., baby food, dietary restrictions). It’s always best to check with the staff if you’re unsure.
Alcohol Policy: While Chagee is focused on serving family-friendly meals, certain locations may offer beverages like beer or wine. The sale and consumption of alcohol are regulated, and customers are expected to adhere to local laws regarding age restrictions.
6. Payment and Billing
Payment Methods: Chagee restaurants typically accept a variety of payment methods, including cash, credit/debit cards, and mobile payment systems. E-wallet options like GrabPay or Touch ‘n Go may also be accepted, depending on the location.
Split Bills: If dining with a group, some locations may allow for split bills, but this depends on the restaurant’s policies. It’s often helpful to inform the server early in the meal if you plan to pay separately.
7. Time Limits for Dining
No Time Limit: Generally, there is no strict time limit for dining at Chagee, especially for regular customers. However, during busy times, such as weekends or peak hours, there may be a slight expectation to vacate your table after finishing your meal to make space for other diners.
Special Offers: Some promotions or discounts might come with specific time constraints. For example, lunch deals or student discounts may only apply within certain hours.
8. Cleanliness and Hygiene
Table Etiquette: Customers are expected to keep their table neat during the meal. Chagee staff will assist with cleaning the table after the meal, but customers should dispose of their trash responsibly, especially in self-service areas (if applicable).
Hygiene Standards: Chagee follows strict food safety regulations to ensure the cleanliness of its kitchens and dining areas. Staff is regularly trained in hygiene practices, and customers are encouraged to follow hygiene protocols (e.g., using hand sanitizers when available).
9. Customer Conduct and Behavior
Respectful Behavior: All customers are expected to maintain a respectful demeanor. Unruly behavior, such as loud arguments, inappropriate language, or intoxication, may result in the management asking customers to leave the restaurant.
No Solicitation: Chagee restaurants maintain a no-solicitation policy, meaning customers are not permitted to sell or promote products/services within the restaurant without prior approval.
10. Complaints and Feedback
Customer Feedback: Chagee encourages feedback to improve service quality. If there are concerns about the food, service, or overall experience, customers can speak with the manager or submit feedback through the restaurant’s online platforms.
Complaint Handling: If customers have any issues during their meal, staff typically work to resolve the situation quickly and courteously. Management will often take the necessary steps to ensure customer satisfaction.
11. Special Promotions and Offers
Promo Code Use: Special offers or discount codes, including those for students, family meals, or group dining, are typically subject to specific terms and conditions. Customers should ensure they meet the requirements for the promotion to apply.
Limited-Time Offers: Promotions and discounts may be subject to availability, with certain items or sets offered for a limited period. It’s advisable to check for any ongoing promotions when ordering.
12. Delivery and Takeaway
Takeaway Orders: Customers ordering takeaway may need to follow certain restaurant-specific guidelines, such as pre-ordering online or collecting the food during specified hours.
Delivery Partners: For food delivery, Chagee may partner with services like GrabFood, FoodPanda, or others. Delivery orders are generally subject to the same rules as dine-in, but some locations may have different terms or policies regarding delivery times and areas.
13. Events and Activities
Kids’ Activities: While Chagee may have kid-friendly activities, these are typically subject to availability and timing. It’s best to check in advance if you plan to attend any special events or activities for children.
Private Events: Some locations may offer private event spaces for birthdays or group gatherings, which may require prior booking or deposit to secure the space.
14. Security and Safety
Lost and Found: Chagee restaurants may have a lost-and-found policy for items left behind by customers. It’s always a good idea to check with staff if you misplace personal belongings.
Emergency Evacuation: In case of an emergency, all customers are expected to follow the restaurant’s emergency evacuation procedures. Staff are typically trained in handling emergency situations and guiding customers to safety.
Chagee Malaysia Location, Opening Hours
Opening Hours
Saturday
11 am–10 pm
Sunday
11 am–10 pm
Monday
11 am–10 pm
Tuesday
11 am–10 pm
Wednesday(Christmas Day)
11 am–10 pmHours might differ
Thursday
11 am–10 pm
Friday
11 am–10 pm
Conclusion
Chagee Malaysia offers a vibrant menu inspired by traditional tea culture with a modern twist. Specializing in handcrafted bubble teas, they feature a wide variety of flavors, from classic milk teas to exotic fruit blends. Their signature drinks, like the refreshing “Chagee Special,” are paired with chewy tapioca pearls or coconut jellies, making each sip an enjoyable experience. Perfect for tea lovers seeking quality, innovation, and delightful sweetness in every cup.
Hello there, foodies! I am Chef Wan, and I absolutely adore everything about food. For the past 10 years, I've been on a fantastic food journey across malaysia, sharing my experiences through reviews and videos. But now, I'm super excited to take my love for food online! I'm thrilled to embark on this delicious escapade, transforming my passion into a digital haven for food lovers. This online hub will be your go-to resource, ensuring that every culinary journey in malaysia is a delightful and memorable one.
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